ést.lab
E-VOUCHERS
FAQ
You have the option of creating an account to facilitate future purchases as all required details and purchase history will be linked to your account once you log in. You may also proceed to checkout as a Guest for your convenience.
1. Click on ‘Login’
2. Select ‘Create an Account’
3. Fill in your particulars and click ‘Submit’
You may have entered an incorrect email address or password. Please check and try again.
Simply click on ‘Forgot Your Password?’ and a new password will be sent to you. Login with the new password given and change to a new password in your account settings.
All prices are stated in Singapore Dollars (SGD) and are all inclusive of the prevailing GST charge.
We accept all major credit cards including Visa, Mastercard and AMEX, as well as PayNow, GrabPay, and instalment payments via Atome, Grab PayLater and ShopBack PayLater!
Absolutely. We do not collect your credit card information. Your financial information is collected by Stripe on our behalf. Click here to find out more about Stripe’s security policy.
Yes, we provide 3x interest-free monthly instalment payments via Atome and ShopBack PayLater and 4x interest-free monthly instalment payment via Grab PayLater.
You will receive an email confirmation with the order number upon successful transaction. Please also check your junk folder just in case it gets redirected there. If payment has been processed but you did not receive any email confirmation, you can contact us at enquiry@esteticabeauty.com.
It is usually not possible for us to make any changes once it enters our system. This includes not being able to change the items ordered and the delivery address. Therefore, before you process your payment, please do a quick check to ensure everything is correct and to your satisfaction, and of course, you can always reach us at enquiry@esteticabeauty.com for assistance.
As your order is processed immediately, you will not be able to cancel your order once you have confirmed payment.
Once you have placed an order, you will receive a confirmation email from us, which will have your order number on it. Please keep this in case you need to get in contact with us.
For more information about ést.lab, click here.
Yes, you can drop us an email at enquiry@esteticabeauty.com and someone will get back to you as soon as possible.